Frequently Asked Questions

As a proud native Clevelander now based in North Ridgeville, I’m excited to bring Twist of Fate to events across the Greater Cleveland area. 

We offer travel within a 30-mile radius of 44039, ensuring top-tier mobile bartending wherever the celebration takes us. For events beyond this area, we’re happy to travel for just $1 per additional mile—because great drinks and unforgettable moments should never be limited by distance!

 Twist of Fate specializes in providing mobile bartending services for all types of private events, including weddings, birthday parties, corporate gatherings, holiday celebrations, and more. Whether it’s an intimate get-together or a large-scale event, we tailor our services to fit your needs and create an unforgettable experience for you and your guests.

The number of bartenders needed depends on the size of your guest list and the type of service you desire. 

We’re happy to provide recommendations based on your event’s details to ensure a seamless and enjoyable experience for your guests.

Absolutely! We believe everyone should enjoy a delicious drink, whether it’s spirited or not. We can craft custom mocktails that are just as flavorful and fun as our cocktails. 

Absolutely. Twist of Fate is fully insured, giving you peace of mind when hiring us for your event. Our coverage includes general liability and liquor liability insurance to protect both our clients and our team, ensuring a safe and worry-free experience.

At Twist of Fate, gratuity is already included in the final price, ensuring there are no surprise costs or calculations at the end of your event. However, if you’d like to give your guests the option to show extra appreciation, you can opt-in for a tip jar at the event. This would be in addition to the included gratuity. Just let us know your preference, and we’ll accommodate accordingly.

No, we take responsible service very seriously. Twist of Fate strictly adheres to all state laws and regulations regarding alcohol service. We will not serve alcohol to anyone under the age of 21 and reserve the right to request identification from guests who appear underage. We are committed to creating a fun yet safe environment for all attendees.

For safety and service quality, we do not allow self-serve coolers of alcohol. All alcohol must be managed and served by our professional bartenders to ensure responsible service and compliance with Ohio state laws.

Yes, to secure your event date, we require a 25% non-refundable deposit at the time of booking. The remaining payments are scheduled as follows:

• 50% due 3 months before the event
• Final 25% due 2 weeks before the event

This payment structure allows us to prepare and staff your event effectively.

Your 25% deposit is non-refundable as it secures your event date and prevents us from booking other clients on that day. We understand that plans can change, so our cancellation policy is as follows:

• More than 3 months before the event: You will receive a full refund of any additional payments made, excluding the non-refundable deposit.
• Between 3 months and 2 weeks before the event: You will receive a 50% refund of payments made, excluding the deposit.
• Less than 2 weeks before the event: No refunds will be issued, as we will have already allocated resources and staffing for your event.

We know cancellations are sometimes unavoidable, and we’ll do our best to work with you to reschedule if needed and possible. If you have any questions about our policy, don’t hesitate to reach out.

No problem! We love customizing events to match your vision. We partner directly with Fin & Beck Design Co. to offer custom signage that perfectly complements your event theme. Whether it’s a personalized drink menu, branded cocktail menus, or fun event signs, we can help bring your ideas to life.